Frequently Asked Questions

Is it safe to travel in Peru?
The answer is yes. The international press sometimes reports (with accompanying video footage) public demonstrations, usually against new government policies. These incidents are localized (usually in Lima) and are generally non-violent. The average tourist is unaffected. The only inconvenience one may experience is the occasional one-day transit halt (“paro” strike). This phenomenon is endemic to almost all of South America. As to street crime, common sense should be exercised when traveling in large urban areas. This is true whether it be Lima, New York or London.

When is the best time to go to Peru?
Travelers can visit Peru any time of the year. Dry season runs from May to November and this is typically the time that is most recommended. However, this is also the cooler time of year. Nighttime temperatures can drop to freezing at the height of the dry season. June, July and August are the most popular months to visit so you will tend to encounter much larger crowds during these months.
In the wet season (December to April), you can expect showers three to four afternoons a week. For travelers that don't mind a little drizzle and muddy trails, this time of year offers smaller crowds and greener hillsides, with wildflowers and orchids often in bloom.
The shoulder seasons, April to June or September to November can often provide the best of both worlds. They typically have fewer crowds and warmer temperatures than the height of the dry season, but still tend to have relatively little rain.

Is it possible to have a trip based on our specific interests?
Absolutely, we work with you to create exactly the travel itinerary you want. Whether you are interested in art, architecture, history, food and wine, gardens, family-friendly activities, home stay, shopping, we will arrange for you to have personalized touring with appropriate experts who will emphasize your interests. Tours can be designed especially for you.

Do I need a visa?
Citizens of most Western Europe nations and of the USA and Canada who are entering Peru as tourists do not require visas. Travelers who require visas can normally obtain them from embassies or consulates in their countries of residence. For specific and timely information please contact the Consulate of the particular country closest to you. 

What about my passport?
You need a passport that is valid for at least 6 months from the date of your departure. You are responsible for having a valid passport and visa when you travel.

How about domestic flights?
Trekperu can book your domestic flights in Peru at a lower price and better schedules. We recommend LAN, Starperu, and Peruvian Airlines.

Where can I exchange Dollars and Euros for Peruvian Soles?
You can exchange DOLLARS and EUROS in banks and Casas de Cambio (exchange houses), TRAVELLER CHEQUES are possible to change in Banks with a small fee. The airport in Lima has a number of exchange houses. In Cusco you can find exchange houses around the Main Square (Plaza de Armas) and the Sol Avenue (Avenida Sol). The exchange rate is about 2.61 soles for 1 dollar. It is recommended not to accept torn bills because they have less value.

Are there any ATM machines in Cusco?
Yes, there are many ATM machines in Cusco so you can use your Visa or ATM card. Most ATM machines are found around the Sol Avenue and the Main Square. Please inform your bank one to two weeks before traveling so you will not encounter any problems. We recommend you use ATM´s in Banks during business hours for your safety.

What about food and water?
Peruvian cuisine is a real delight. The country is divided into three very distinct geographic zones (coast, mountain and jungle) with their own culinary traditions. All should be tried and enjoyed. All throughout Peru there are numerous street vendors cooking various dishes; caution is the watchword here. The average “gringo” stomach probably isn’t up to this sort of adventure. When in doubt, go without. Tap water should be avoided. This is no problem as bottled mineral water (with and without gas) is available virtually everywhere for a very reasonable price.

What should I bring?
Everyone has their personal style as far as traveling goes. For a general idea, we’ve compiled a basic list (several actually, depending on where you plan to go – check them out). Note: Internet cafés are found just about everywhere in Peru. Just in case you’re hopelessly addicted to your laptop.

What precautions should I take in regards to taxis and streets?
In general Cusco city is a safe place. You can take marked taxis during the day, but after sunset and early morning to go to the airport or the train station, it is recommended that the hotel receptionist call a taxi for you. It is much safer to use those taxis that belong to a taxi company. To walk on the streets take the same precautions like in a major city in the USA or Europe. Pay attention to the advice of your tour leader and hotel receptionist and take common-sense precautions such as not going into unfamiliar areas alone, especially at night.

What about electricity?
Peru’s electric grid runs on 220v so if you are going to bring an appliance, like an electric razor, make sure you bring an adapter or purchase one that has a switch or automatically selects the appropriate voltage. Our sockets allow for two-flatted or two-rounded plugs.

What inoculations do I need?
No inoculations are compulsory to enter Peru. Yellow fever is highly recommended for the rainforest areas. Other recommended inoculations include: tetanus, polio, typhoid and malaria for certain areas. Please be reminded that if you travel to Brazil or Bolivia from Peru you will need a yellow fever inoculation.

Is good quality medical care available?
Medical care is generally quite good in private health care facilities in urban areas, but less so in the rural parts of the country. Urban facilities usually have modern equipment and someone on staff that speaks English. It is highly recommended that you take out travel insurance before you leave home. However, hospitals and clinics often ask for cash payment up front. Make sure that you keep all receipts so that you can be reimbursed once you return home. Also, make sure that your travel insurance includes medical evacuation. If you plan on doing any "adventure sports" such as riding motorcycles, scuba diving or even trekking, ask if those activities are covered. They usually aren't, but you
can buy supplemental insurance to cover you.

What should I do to prepare for my trip?
Trekperu offers a wide variety of adventures ranging from easy treks to arduous climbs and demanding river runs, so some physical training is recommended. It also must be kept in mind that Cusco’s altitude is higher than most mountain peaks in N. America and Europe. Travelers with respiratory difficulties should consult their personal physicians.

Are there discounts for students with ISIC cards?
Trekperu offers discounts with a valid ISIC card and the amount depends on the program.

When you arrive in Peru:
(1)Never buy tours or treks from salespersons at airports or from taxi drivers.
(2) Never buy tours or treks from salespersons at airports or from taxi drivers. (We can't emphasize this point enough)
(3) Never reveal your name and personal details to anyone unless it is really necessary. Don't give away information about your tour itinerary to anyone that doesn't need to know. When you book your flights or when you arrive at your hotel in Lima people may ask you which trekking company you have booked with. When you arrive in Cusco you may be surprised to find someone waiting for you at the airport with a sign with your name on it. This person may claim to be from the trekking company and kindly offer to take you to your hotel where they will ask you to pay the trek balance! Yes you've guessed it, someone from Lima phoned them through your details and flight times, and the person who met you at the airport wasn't working for the trekking company at all! Whoops! Where did that money go so quickly? Always pay the balance of the trek in the office of the trekking company and not to a "representative" in your hotel.
(4) Always pay for your trek in the office of the tour operator (I've said it again) and obtain a written receipt. Ensure that the name of the office is actually written outside of the office and that the receipt has the same name as the company. Never pay money to people who pick you up at the airport.
(5) Try to avoid "too good to be true" offers. A cheap tour price usually means a cheap service. An unbelievably cheap price usually means no service at all!

Problems with service? If you have paid for a trek and the service promised doesn't materialize then you can take your complaint to a government tourist protection body called INDECOPI. Just mentioning their name is usually enough to frighten a company into taking your complaint seriously. However your complaint should first be brought to the attention of the guide during the trek so it gives him/her opportunity to sort the problem out. If things don't improve then ask to see the manager in the office when you return. It helps if you have a receipt with the name and address of the office and a list of what were included in the trek. It also helps if you bought the trek with a company in Cusco and not in Lima or some other part of Peru. INDECOPI have an office in Avenida el Sol in Cusco. Don't go to them unless the complaint is serious and you have given the company the opportunity to sort it out first....

What about altitude sickness?
Altitude sickness, or soroche as it is called in Peru, is sometimes a problem for visitors to the Peruvian highlands. An infusion, called “mate de coca” or coca leaf tea, is made with the leaves of the coca plant (considered to have been a sacred plant for the Incas and still seen as such by many people in the highlands of Peru). It is purported to help relieve altitude sickness and is readily available. Like regular tea it has a mild stimulating effect and a pleasant taste. If anything, a good cup of hot liquid will help keep you hydrated.

Diamox is used by some travelers from the USA, but it is not recommended if you are allergic to sulfa medications. Sorochi or Gravol are pills that can be purchased locally over-the-counter at pharmacies and airports.
Consult with your doctor if you are worried about traveling at high altitudes. Ask if it is OK for you to take any of these medications, or bring your prescriptions with you.
The best thing to do is to get acclimatized to the altitude as quickly as possible by doing a city tour, sacred valley tour or a short day trek. Eating lightly on the first day and avoiding excess physical activity until acclimatized are highly recommended. KEEP HYDRATED but do not overfill your stomach at once. Let your digestive system adjust. Take it easy the first day and your body will have time to adjust to the changes. Most people do NOT have any serious problems with the altitude.

Do I need Travel Insurance? travel insurance comparison site where travelers search and compare over 250 travel insurance plans to find the best policy to suit their needs.  

Essential Tourist Guide click below
The English version of the guide, can be found by clicking here

The above are general questions and answers for travel in Peru. We have FAQ Inca Trail and other topics on our website. If you do not find your question here or anywhere on our website, please contact us This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. and we will happily answer your inquiries.

Thank you for choosing Trekperu!!!!!!!!!! Service with a smile.

 

Contact Information:

  • Av. Republica de Chile B-15 Parque Industrial - Wanchaq / Cusco - Peru
  • +1-800-566-1305 - Toll-free - (USA/CAN)
  • +1-801-994-6915 (International)
  • +51-84-261501 (to Peru)
  • info@trekperu.com
  • sales@trekperu.com
  • www.trekperu.com
  • Contact Form
  • Locate Us on Map

We are open:

Monday to Friday
9:00am - 7:00pm

Saturday
9:00am - 1:30pm

Keep in Touch

Our Client’s Words:


USA Contact Information:

  • 1165 E. Silver Mesa Cir, Sandy, UT 84094
  • +1-800-566-1305 - Toll-free - (USA/CAN)
  • +1-801-994-6915 (International)
  • +51-84-261501 (to Peru)
  • info@trekperu.com
  • sales@trekperu.com
  • www.trekperu.com
  • Contact Form
  • Locate Us on Map